Are you skilled at dealing with customers over the telephone? Join Markel and help us provide outstanding renewal and new business services to our customers across the UK while working for a recognized leading global insurance company.
What part will you play? If you’re looking for a place to make a meaningful difference, you’ve found it.
The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe we can help others reach theirs when we realize our potential.
The opportunity
We are looking for dedicated and driven insurance sales advisors who want to advance their sales careers with us. We offer great working hours, no late evenings or weekends, and a fantastic office location in the city center.
The role will handle inbound and outbound telephone calls to insurance customers, including those who have received an insurance quote but have not yet purchased specialist insurance products.
No cold calling is involved in the role; all leads are warm and pre-generated or current customer renewals.
Markel is a global insurance business, and we can offer you plenty of career progression opportunities in areas such as claims, underwriting, and business development. If you’re looking to develop your insurance career, this may be your role.
Responsibilities
- Making outbound calls to customers – handling quotes, renewals, referrals, and contacting lapsed customers to convert these into business
- Handling inbound calls from new and existing customers
- Cross-selling complementary insurance products
- Quoting, binding, renewing, and taking payment for policies
- Answering customer questions over the telephone, live chat, and email & following up on outstanding renewals
- Processing online quote referrals as within underwriting authority (new business and renewal)
- Handling mid-term adjustments, issuing renewal invitations, and other administrative tasks
Requirements
- You’ll have some experience working in a sales, telesales, or telemarketing environment – either face-to-face or via telephone.
- Experience working with sales or retention targets would be ideal.
- Strong objection handling and negotiating skills, as well as the ability to identify and cross-sell other suitable products to warm customers
- A confident communicator and have a great customer-focused approach
- A drive and enthusiasm for achieving your targets – you will earn a monthly commission on achieving team and individual targets and regular cash and prize incentives.
About Us
Markel Group (NYSE—MKL), a Fortune 500 company with over 60 offices in 20+ countries, holds insurance, reinsurance, specialist advisory, and investment operations worldwide.
We’re all about people | We win together | We strive for better | We enjoy the everyday | We think further
Benefits
- A great starting salary plus annual bonus & strong benefits package
- 25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave
- Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan, as well as other great benefits on offer
- There are countless opportunities to learn new skills and develop in your career, and we can provide the support needed to do just that.
Choose ‘Apply Now‘ to fill out our short application so that we can find out more about you.
Job Features
| Job Category | Public Service |