We are passionate about celebrating our customers’ life moments, and we are now looking for a Sales Assistant to join our very successful Card Factory family and help fulfill this.
The pace is fast, our standards are high, and we’re proud of it; we lead the way. Our stores can get really busy, so you need to be able to manage lots of customers, busy tills, and multiple tasks.
But don’t worry; you will have lots of fun along the way and understand why you must be a little mad to work here.
- Provide excellent customer service at all times to help customers celebrate their life’s moments.
- Process all sales politely, efficiently, and accurately while upselling products.
- Price and merchandise stock and products correctly
- To work with the team unloading and unpacking the deliveries
- To assist with stock takes may include working outside the store’s normal opening hours.
Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else.
We want to support a work/life balance, so don’t worry if you’re not available all hours of the day—just tell us via the application form when you are available to work.
The Ideal Candidate
Are we right for you?
We are Grafters at Card Factory, and we really do earn the title. The pace is fast, our standards are high, and we’re proud.
We work very hard to meet the needs of our loyal customers. We understand work-life balance and can offer flexible arrangements to suit you and the business in certain areas.
Are you right for us?
The role requires someone who likes to be busy, can multitask, and embraces change. Above all, you’ll be customer-focused and bring your best to the team.
About the Company
Card Factory is the UK’s leading specialist retailer of greeting cards, dressings, and gifts, with over one thousand stores across the UK and Ireland. In 2020, we launched our exciting 5-year business strategy, including our vision of becoming a true Omni-channel retailer.
This strategy sees significant investment in our colleagues across the business, creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer many benefits to support your physical, mental, and financial well-being.
Benefits
- 25% Card Factory colleague discount in-store and online
- Save As You Earn scheme.
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
- Discounted mobile phone contracts
- Discounts across 100’s of UK retailers
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
- Enhanced family leave
Job Features
| Job Category | Public Service, Sales |