Logistics Dispatcher, Canadian Blood Services

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells, organs, and tissues.

If you want a rewarding experience with a values and mission-driven team, join Canada’s Lifeline and make a meaningful difference.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work.

We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live, and play.

About the Role

Canadian Blood Services is seeking a temporary full-time employee to join our dynamic logistics team.

The Logistics team supports Canadian Blood Services by coordinating the dispatch of transport drivers and vehicles. In this role, you will facilitate the safe and timely distribution of blood products, equipment, and materials and the transportation of staff and donors.

Formula for Success

• You will use your organizational skills to review, plan, and coordinate vehicle and staff resources to meet daily operational requirements.
• Drawing on your knowledge of safe transportation procedures and your attention to detail, you will ensure vehicle maintenance is in accordance with the Canadian Blood Services Transportation Rules and Procedures Manual.
• Leveraging your excellent communication skills, you will facilitate the resolution of daily operational issues, consulting the supervisor/manager for direction as appropriate.
• Initiate, post, and revise Driver’s daily work schedule to accommodate changing workflow within the department to meet all tasks, including staff and donor shuttles, mobile transportation, hospital deliveries, and center functions.
• Build and foster professional relationships with vendors and internal and external customers.
• You will complete the appropriate documentation required for department activities, compile statistical information, and prepare reports upon request.
• Serve as the first point of reference in resolving day-to-day center and mobile issues; problem-solve and redirect resources as needed.

Desired Education and Skills

• Completion of secondary school program.
• Current experience (within the last 3 years) in a Dispatcher role or related position within a Logistics environment is required.
• Current experience (within the last 3 years) in a customer service environment is required.
• Experience in a Manufacturing and/or Supply Chain Operations environment would be an asset.
• An equivalent combination of education, training, and experience may be considered.
• Effective communication and interpersonal skills, being able to exercise tact, sound judgment, and discretion when dealing with others.
• Strong organizational and time management skills; manage multiple tasks with competing priorities.
• Must be willing to obtain a Class 4 MB license and provide commercial driver abstract.

What we Offer

• Payment in lieu of vacation.
• Payment in lieu of holidays.
• Defined benefit pension plan.
• Employee discounts, wellness programs, and professional resources.

Expectations

• Physical capability to load, unload, push, and carry heavy clinic equipment and supplies. This will include stooping, kneeling, crouching, and lifting up to 30 lbs.
• A strong culture of mutual respect and integrity.
• This role works Monday to Friday 0800 – 1600

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

Canadian Blood Services requires that all employees be fully vaccinated (COVID 19 vaccine doses as approved by Health Canada), subject to any medical or other human rights considerations. Persons who have been vaccinated outside of Canada must contact their local Public Health Unit in order to obtain a vaccine equivalency certificate.

If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Applicants who require accommodation should discuss their needs with us.