How To Delete Instacart Account Permanently

Nothing beats the comfort of getting what you want, where you want it, and when you want it. Instacart provides just that service for you.

What’s better than buying whatever you want online and having it delivered exactly to your doorstep within the shortest possible time?

This and more are what Instacart offers its users.

About Instacart

Instacart is a North American company that operates a grocery delivery and pick-up service operating in the United States and Canada.

It lets you shop from local grocery stores online, then sends a “personal shopper” to fulfil and deliver your order to you the same day.

Unlike other grocery delivery services, the company doesn’t stockpile fresh produce in a massive warehouse.

Despite the convenience and variety of groceries, Instacart offers, it is surprising that you still want to close and delete your Instacart account. 

Whatever the reason may be, if you ever seek to delete your account with Instacart, here is how

How To Delete Instacart Account Permanently

If you’re deleting your account because of email spamming, here is what to do.

  • Marking the email as spam
  • Unsubscribe from their newsletter by clicking the unsubscribe button at the bottom of the email

However, there are ways to delete your account from Instacart permanently

1. Deleting Instacart Account Via Website

  • Sign in to your account by going to
  • You’ll be routed to the Contact area after you’ve signed in to your account.
  • Scroll down to the MY ACCOUNT tab on the contact page.
  • On the My Account page, click the ACCOUNT INFORMATION link.
  • Now go to the I STILL NEED HELP link and then to the EMAIL WITH US link.
  • Type your message about deleting your account in the comment section, then press the SUBMIT button.

2. Deleting Instacart Account by Phone: Call Instacart

The capability to call Instacart directly for assistance is a highly requested feature.

Instacart is committed to providing excellent customer support.

As customer demand increased, the grocery delivery app also worked quickly to better support its teams by increasing, hiring, and training more Instacart Care representatives.

You can easily speak to trained agents straight through your Instacart app or by calling the Instacart Phone number: 1.844.981.3433

The Instacart customer support number is available 24/7 from 8 am to 11 pm ET.

Provide the phone number or email associated with your account

At this point, you must provide your email (email address attached to your account) or phone number. This is only a verification step.

Get the confirmation

A member of the Instacart care support staff will confirm you usually rather quickly.

They’ll also try to figure out what problem you’re having and offer other possible solutions.

But if you’re sure you do want to close your account, they’ll help you do so.

3. Delete Instacart Account By Chat with the Customer Care Support

If you are like me, you prefer writing over speaking. I am far more comfortable writing than I am speaking.

Fortunately, with the live chat, Instacart gives you the opportunity to talk with a support agent chat member.

Support agents at Instacart are helpful, polite, and respectful.

To contact them, follow these easy steps:

  • Open the Instacart app
  • Open the menu
  • Tap on “Help”
  • Tap on the “Get Help”
  • Tap on My Account
  • Tap on I still need help to start a new Chat with a Care agent

4. Deleting Instacart Account by Email

Since the company ( Instacart) does not provide an automated way to delete your Instacart account, you’ll have to contact customer support by using one of the methods above or by email.

You can email Instacart Customer Service on their website or directly from your inbox by sending an email to

If you choose the email, write a polite message, such as “Please delete my account completely”.

Typically an Instacart customer service representative will respond to your email request within 24 hours.

How to Permanently Delete a Deceased Loved One’s Instacart Account

When a loved one dies, you may be obligated to close his or her online accounts.

It is important to close as many of their accounts as possible in order to prevent identity theft and burglary.

In our checklist after the loss, you will find additional instructions and suggestions on how to manage your loved one’s accounts and digital assets.

Here’s how to permanently delete a loved one’s Instacart account:

  • Search for passwords.

  • Cancel paid memberships.

  • Contact Instacart by phone or email.

Search For Passwords 

Cancelling or modifying any online account is easier if you have access to the person’s username and password.

Your loved one might have kept passwords written down or in a document on their computer.

Or they might have used a digital password manager to create and store more secure login information. 

Before you attempt to log into your loved one’s Instacart account or contact customer service to cancel the account, try to locate the password for the account. 

Cancel Paid Memberships 

A basic Instacart account is completely free. But your loved one might have signed up for the paid Express Membership service. 

If you want to avoid unnecessary charges before you cancel the account entirely, you can change the account’s membership status online. 

First, log into the account on a computer. When you are brought to the main page, head to the top right, where your loved one’s name will be written.

Click on that, and then choose the “Your Account” option. A new page will load, and from the menu on the left, select Instacart Express. 

Then, tap or click End Membership next to Membership Plan, and then click Continue to Cancel.

This will only cancel your Express Membership, not the entire account. 

Instacart Issues

For common issues and problems including:

  • Missing items
  • Incorrect order

We suggest you contact customer service. Practising excellent customer service is a priority for the grocery delivery app.

When consumers encounter a problem with Instacart services or have a question about an order, they always get quick help and a decent response.


There you have it; deleting your Instacart account is not an easy or immediate process. However, it can be done if you follow the steps in this article.

We hope this was helpful to you. Leave us feedback via the comment section when you successfully delete your account.

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