What Companies are in the Consumer Services Field

Before Launching your consumer services business, you should first know what companies are in the consumer services field.

Getting relevant information about what companies are in the consumer services field will enhance the quality of your business and offer you a competitive edge in the industry.

For starters, knowing these companies and their success stories is essential to the survival of your consumer service business.

As an already established consumer service provider, a list of these companies and their operational tactics will help you modify your business model to suit what is in vogue.

Students and every other person can also study these companies to stay informed and prepare themselves for whatever trends these companies would want to introduce.

In essence, this article about what companies are in the consumer services field is suitable for every class of readers.

Now, the basics.

Consumer Goods and Services Explained

Consumer Goods

Consumer goods are defined by economics graduates as any tangible commodity that is produced, sold, and purchased for immediate consumption to satisfy the current wants and needs of the buyer.

Consumer goods have three subdivisions of classification: durable goods, nondurable goods, and services.

Goods marked as consumer durable goods have a reasonably long life span, often three years or more.

However, Goods that have a lifespan of up to one year are also classified as durable.

Like capital goods, tangible consumer goods such as buildings, machinery, vehicles, and equipment are produced and used to create other consumer goods and services.

When we consume a durable good, we do so through its life span, which creates demand for maintenance services.

Because durable goods are often expensive, consumers like yourself usually delay purchasing them and prefer to spend money on less durable and cheaper goods.

When you behave in this manner, the economic consequence is that durable goods make durable goods a volatile component of consumption.

Examples of everyday consumer durable goods are

  1. Automobiles
  2. Furniture
  3. Household Appliances
  4. Mobile Phones.

Most people mistake consumer durable goods for capital goods. This is because both consumer durable goods and capital goods follow the same purchase and consumption pattern.

Remember, we are still discussing what companies are in the consumer services field.

Consumer Services

Consumer services include every activity involving the formulation, reformulation, technical consulting, and testing of consumer products.

Consumer products include beverages, vitamins, pharmaceuticals, cosmetics, hair products, household cleaners, paints, plastics, metals, waxes, coatings, minerals, ceramics, construction materials, etc.

The consumer services field cuts across biological, ecological, economic, and chemical areas.

Learning about what companies are in the consumer services field opens you to the broad path of consumer goods and services.

Top 12 Companies are in the Consumer Services Field

1. StandardAero

What Companies are in the Consumer Services Field

One of the most important companies in the consumer services field, StandardAero, is Scottsdale-based maintenance, repair, and overhaul provider.

StandardAero has the same goal as all consumer service providers: to provide customers with the best customer experience available.

As an aircraft maintenance company, StandardAero offers a range of solutions, including personalized customer service, StandardAero staff-to-customer service chat, and StandardAero customer service email.

2. Tesla

What Companies are in the Consumer Services Field

Tesla is another top consumer services company and one of the fastest-rising consumer services providers in the world of technology.

Tesla was founded and is owned by Elon Musk, who has, through the years, introduced new designs and innovative technology.

The company is built around a mission to make the world cleaner, greener, and more sustainable.

Tesla took the automobile industry by storm with its introduction of autonomous-driven cars.

They are, at present, one of the most successful companies in the world, holding the record as the company that revolutionized transportation.

3. Cruise

What Companies are in the Consumer Services Field

Cruise is a sea-faring consumer services company and has been operational for decades.

The Cruise company was founded by the Kreuger family in 1968 and has made good progress since its inception.

However, In 2005, the company was bought and merged into Carnival corporation-another sea-faring company.

Since then, the cruise brand is now the third-largest in the world.

Cruise employs more than 4000 individuals globally and aims to be the best consumer services company in the world.

With a clear vision and dedicated staff team, Cruise has been able to top the business charts every year. In addition, they are close to ranking as the best company globally.

Cruise has a culture that welcomes innovation from every member of staff. They believe this is one thing that has contributed immensely to their successes.

Riding on any Cruise ship is comfortable and offers fantastic customer service to customers.

What companies are in the consumer services field? Cruise!

4. Amazon

What Companies are in the Consumer Services Field

Amazon is an excellent resource in the consumer services field.

Amazon is committed to connecting buyers to sellers and offering only high-quality products as a company.

They have a website where a variety of consumer-helpful services are offered.

Some of the services offered on the Amazon website include a free 30-day trial for their Prime membership service, easy publishing, and access to mini-importation.

The Amazon service allows members to receive free two-day shipping on most items that are sold on the Amazon website.

Moreover, members also have access to various movies and television shows that can be streamed for free.

Amazon also has a fresh grocery delivery plan that consumers can subscribe to have fresh groceries delivered right to their doorsteps.

Amazon’s consumer services field daily makes innovations to its services and adds better features to be at the top list of consumers’ preferences.

5. Costco Wholesale Corporation

What Companies are in the Consumer Services Field

This consumer goods and services company is commonly known as Costco and is a consumer services field company founded in 1983 with an aim to satisfy consumer needs.

Costco’s wholesale corporation is based in Issaquah, Washington, where it operates a chain of warehouses.

For Now, Costco’s operations are tailored around the United States.

It would interest you to know that by 2015, Costco’s wholesale corporation was the second-largest retailer in the world.

Asides from the United States, Costco wholesale runs its operations in eight other countries.

Costco is every consumer’s favorite wholesale store because of its low prices and excellent customer service.

In addition to wholesales, the company offers services such as pharmacy, optical, and photo printing services.

6. The Walt Disney Company

What Companies are in the Consumer Services Field

The Walt Disney Company is a consumer services field company based in the entertainment industry.

A primary aim of the Walt Disney Company is to provide its customers with entertainment services that improve their overall life.

The Walt Disney Company offers a wide range of products and services ranging from holiday resorts to movie premieres.

They have a mission to use creativity and innovation to make people happy.

The Walt Disney Company is one of the most recognized brands globally, a leading brand in the entertainment consumer services industry.

7. Airbnb

The 21st century opens up the sharing economy.

More than ever before, the practice of sharing is booming and affording people the opportunity to make money.

Airbnb is the leading company in this industry and a household name for those who rent temporal homes.

Airbnb is a consumer services field company that has disrupted the traditional hotel industry.

Their operations involve allowing people to rent out rooms to travellers for a temporal period in their homes.

Airbnb has gained popularity through the years and is now a billion-dollar company.

The company did not attain this height without challenges, such as regulatory hurdles and legal battles with hotel associations.

However, Airbnb grew above these hurdles and has now gained dominance in the consumer services space as a top provider.

8. CVS Health Corporation

What Companies are in the Consumer Services Field

CVS Health Corporation is a healthcare consumer services providing company based in the States

They are an American healthcare conglomerate, owners and partners of various million-dollar brands.

Some brands owned by CVS Health corporation Include CVS Drugstore- a retail, pharmaceutical chain; CVS Caremark- a standard drug production line; and Aetna- an insurance company.

CVS health corporation has its headquarters in Woonsocket, Rhode Island.

9. McDonald’s Corporation

What Companies are in the Consumer Services Field

Mcdonald’s corporation is famous for its food brand- Mcdonald’s.

It was founded in 1940 by Richard and Maurice McDonald as a restaurant and has grown to become an internationally recognized fast-food franchise.

The McDonald’s corporation was started in California, where it was first called the hamburger stand.

Mcdonald’s Corporation is the world’s largest restaurant chain in terms of annual revenue, reaching and catering to the needs of over 69 million customers daily in over 100 countries across 37,855 outlets worldwide.

McDonald’s corporation makes hamburgers, cheeseburgers, french fries, chicken, fish, fruit, and salads.

Although a great customer service provider, Mcdonald’s has received criticism over the unhealthiness of their food. 

10. Kiddie Academy

What Companies are in the Consumer Services Field

Education is also a sector that offers and receives customer services.

Kiddie Academy Educational Child Care is an early learning education center in the United States whose goal is to enhance early education.

Kiddie Academy is in 250 locations in 30 states of the United States of America.

It has its headquarters in Abingdon, Maryland.

11. Apple Inc.

What Companies are in the Consumer Services Field

The post of customer service operator at Apple Inc. is both an exciting and challenging opportunity.

This is because Apple allows its support and service personnel to work remotely from any location in the world as long as they maintain productivity.

The pros of working as a customer service personnel at Apple are summarized in three quick points.

  • A work conducive and supportive work environment
  • A space where your voice is heard
  • An Opportunity to grow and learn

On April 1, 1976, Apple was founded by Steve Jobs, Steve Wozniak, and Ronald Wayne. 

They had a goal of developing and selling the first Apple personal computer, which was Wozniak’s first invention.

Apple went public in 1980 after becoming incorporated in 1977. They hit the market and made massive sales which boosted their financial stand.

12. Royal Caribbean Group

This is another sea-faring customer service company—the second largest and most successful luxury ship company after Cruise.

In early 2019, Royal Caribbean entered a joint venture with ITM Group and formed Holistica.

Holistica is a subsidiary of Royal Carribeans whose sole aim is to develop cruise destinations. 

Holistica has so far developed the Grand Lucayan Resort, located in Freeport after the hotel campus was sold to a newly formed subsidiary.

About two years ago, Royal Caribbean Cruises purchased the remaining shares of Silversea Cruises. 

Also, in the same year, it changed its name from the Royal Caribbean Cruise to the Royal Caribbean Group.


Now you know what companies are in the consumer services field, what they do, and how profitable is the consumer service field.

We are always glad to answer any questions you might have in the comment section below.

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