How to Delete Zelle Account

How to Delete Zelle Account

Zelle is a peer-to-peer money transfer service where consumers can easily and quickly move money from one bank or credit union to another through mobile transfers without visiting a local financial institution.

However, how to delete Zelle Account concerns most users who do not find the Zelle account helpful.

You may want to remove the Zelle account when it is no longer needed, and we will help you step by step to remove this Zelle account service.

About Zelle Account

Zelle is a mobile payment app that enables peer-to-peer (P2P) money transfers, simplifies the payment process, and makes it easy to move money around without handling cash or visiting a bank. 

Zelle has a stand-alone app that users can download to their smartphones.

The service is also integrated into the mobile banking apps of major participating banks, including Bank of America, Chase, Citi, and Wells Fargo. Consumers who already have their bank’s mobile app can use Zelle immediately.

Money transferred with Zelle moves directly from one bank account to another.

Most wire transfers between accounts require account numbers to initiate transactions, which can take several business days.

Zelle eliminates this need, allowing users to transfer funds from one checking account to another within minutes.

You only need the email address or phone number of the person you’re sending money to start the transfer.

Zelle will send the recipient a text message or email that the payment is pending, along with a link to receive it.

If the recipient’s bank is a participating partner, they must register for the service through their bank’s website or mobile app using an email address or phone number.

After registration, the recipient can accept the payment, although the first users can wait up to three days to receive the payment.

Suppose the recipient’s bank is not a participating member. In that case, they can still receive funds by downloading the Zelle mobile app, registering with an email or phone number, and entering a debit card to receive funds.

How to Delete Zelle Account

How to Delete Zelle Account

Regardless of how you opened your account, be sure to contact Zelle Customer Service and delete your profile.

However, before deleting or deactivating your profile, ensure you are not waiting for any published transactions.

Otherwise, these transactions will fail, which could be a thing to worry about. 

Delete Zelle via iPhone or iPad

How to Delete Zelle Account

If you opened Zelle on an iPhone or iPad, you’d need to follow these steps.

  • First, open “Settings” and then tap on your name.
  • Then tap on “Subscription.”
  • Next, tap on your Apple ID and then find your various subscriptions.
  • Finally, tap on Zelle and tap on “Cancel.”

The “Cancel Subscription” option should disappear, meaning you were successful, and your service will not be renewed.

Delete Zelle on Android

How to Delete Zelle Account

Cancelling Zelle via Android requires more than just deleting the app.

  • First, open the Google Play Store connected to your Zelle service.
  • Tap on “Offer” to find your subscriptions.
  • Finally, search for Zelle and tap “Cancel Subscription.”

You will then be directed to complete the cancellation, removing Zelle from Google Play and disconnecting you from future subscriptions.

Delete Zelle via Mac

To cancel Zelle on your Mac, follow these steps:

  • First, open the Mac App Store.
  • Then sign in or reset your password and sign in to view the information.
  • Next, scroll to find your subscriptions and click on “Manage.”
  • Click “Edit” see next to the Zelle app) and then click “Cancel Subscription.”

Ensure you used the same information when you first signed up for the app to complete the cancellation.

Delete Zelle Through the Zelle Website

When you signed up using the Zelle website, you were asked to sign up using a debit card.

So, all you need to do is call Zelle customer service @ 844-428-8542 and chat with one of the representatives that will respond.

Delete Zelle Through Financial Institutions

You must call your banking institution’s customer service number to remove and cancel Zelle.

Zelle transactions are not entirely guaranteed, and your bank or credit union does not guarantee or ensure the security of these transactions.

Therefore, both recommend that you know your sender or to whom you send money to avoid fraud or dishonest motives.

Delete Zelle via PayPal

  • First, sign in to your PayPal account.
  • Then look for account settings from the drop-down menu under your username.
  • Next, look for the Money, banks, and Cards section on the left menu and click on it.
  • Scroll until you find the Automatic Payments panel, then click “Set up automatic payments.” Zelle and other traders will appear there.
  • Click “Zelle” to cancel and remove from PayPal.
  • Finally, on the confirmation page, confirm by clicking “Cancel automatic payments” and click “Done.”

Frequently Asked Questions

How to Delete Zelle Account

Zelle is just as easy to set up as it is to remove, but there are a few things to consider.

Can You Delete Zelle Without a Password

The easiest way to remove Zelle without a password is to call customer service at 844-428-8542 and chat with a representative. When you reach the hotline, you will be asked automated questions to connect you to the right agent.

Once there, a customer service agent will ask you to provide your name and phone number. This information will allow the agent to access your account and help you delete your Zelle service.

After the phone call, you can verify that Zelle has cancelled your account by trying to use their app. You’ll know the cancellation is complete after seeing an error message.

What Happens When You Delete Zelle

When you delete your Zelle account service, you will no longer be able to use the app on your phone or by any means you used to set up your account. 

Can You Create a New Zelle Account After Deleting the Old Account

Yes, you can create a new Zelle account after deleting the old one. It is not uncommon for people to change the financial institution they use for Zelle to prevent fraud or scams.

You must first contact your original bank or credit union to close your Zelle account. Once your account is closed, you can open another one. 


Before now, figuring out how to delete Zelle Account seemed difficult. Hopefully, the listed step-by-step ways on how to delete Zelle Account will guide you. 

Please do not forget to share this post with others. 

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